How can I list my property on RestNest?
To list your property, simply create an account on our platform, provide detailed information about your property, upload photos, set your pricing, and you’re ready to start receiving bookings.
FAQ’s
Create Your User Account
Sign up on RestNest and set up your profile in just a few clicks.
Add Your Property Details
Provide information, such as location, description, prices and photos.
Submit Property Listing
Review your details and submit your property for approval.
Start Receiving Bookings
Once approved, your property goes live, and travelers can book their stay
Is it free to list my property on RestNest?
It’s Free To List Your Place!
There are no signup fees when you list your place with RestNest; we only take a percentage referral fee from each booking you make with us. So if you don’t make money, neither do we.
VAT registered v non-VAT registered
In the case where an establishment is VAT registered, the commission already includes VAT. This means that RestNest will calculate commission excluding VAT on the exclusive total of the quote.
Example: Establishment quotes Guest R10,000
1. We calculate the quote value exclusive of VAT (i.e. we remove the VAT amount from the quote value:
R10,000 x 100/155= R8,695.65
2. We calculate the commission on the VAT exclusive quote value amount:
R8,695.65 x 12.5% = R1,086.96
3. We calculate the commission inclusive of VAT:
R1,086.96 x 1.15 = R1,250.00
Therefore, RestNestwill deduct R1,250.00 from the guest’s deposit before on-paying the establishment.
Where an establishment is not VAT registered and/or located outside of the Republic of South Africa, VAT is calculated in addition to the 15% commission. This means that RestNest will calculate commission on the whole quote value.
Example: Establishment quotes Guest R10,000.
1. We calculate the commission on the total quote value amount:
R10,000 x 12.5% = R1,250.00
2. We calculate the commission inclusive of VAT:
R1,250 x 1.15 = R1,437.50
Therefore, RestNest will deduct R1,437.50 from the guest’s deposit before on-paying the establishment.
We charge a small commission fee per confirmed booking. This fee is only deducted when you successfully host a guest.
Yes, guests can modify or cancel bookings based on the cancellation policy set by the property owner. Please review the property’s policy before booking to ensure it meets your needs.
Yes, all properties listed on RestNest go through a verification process to ensure they meet our quality standards. We also encourage guests to leave reviews after their stay to provide feedback on the property.
You can easily send a message to the property owner directly through the RestNest platform before and after booking. For urgent matters, you will also find their contact details in your booking confirmation.
Yes, we use trusted and secure payment gateways to process transactions. All personal and payment information is encrypted to protect your privacy.
Yes, RestNest offers a variety of properties suitable for business travelers, including short-term rentals and accommodations with necessary amenities for work.
Feel free to contact the property owner through our platform before booking to discuss any special needs, such as accessibility, extra amenities, or early check-in.
If you encounter any issues during your stay, we encourage you to contact the property owner directly. If the issue is not resolved, you can reach out to our customer service team, and we will assist you in finding a solution.
Yes, property owners are required to provide accurate and up-to-date information about their listings, including photos, descriptions, and amenities. RestNest also verifies each listing to ensure the information is correct.
In order to get your property live and bookable, we require three types of verification documents to be uploaded to RestNest:
1. ID documentation
• A copy of your ID document, passport, or driver's licence.
2. Proof of address
• A municipal/utility bill or a deed to the property.
3. Banking details
• Banking details in the form of a bank statement or letter from the bank.
Please note: if any of the documents are in a company name or trust, we will need the company registration documents or trust documents displaying the owner's name.
Our customer support team is available to assist you with any booking-related issues. You can reach out to us via email, or phone during business hours.
Email address: admin@restnest.co.za
Cell: +27810162772
Need More Help?
Get In Touch
Can’t find the answer you’re looking for? No worries! Our friendly support team is ready to assist you with any inquiries, whether it’s about bookings, property listings, or general platform navigation.
Feel free to reach out, and we’ll get back to you as soon as possible
Contact Information
Phone
+27 81 0162 772 / +27 73 4505 788
admin@restnest.co.za